FREQUENTLY ASKED QUESTIONS
Find answers to common questions about orders, payments, shipping, sizing, and returns.
Orders & Payments
To place an order, select your desired items from our Men, Women, or Outerwear collections, choose your appropriate size, and click "Add to Cart". Proceed to the checkout page, enter your delivery address and payment details, and complete your purchase securely.
We accept secure online payments via credit cards, debit cards, UPI, net banking, and major mobile wallets during the checkout process.
Yes, orders can be cancelled as long as they have not yet been processed or shipped. You can request a cancellation by logging into your My Account dashboard or contacting our customer service team immediately.
Products & Sizing
We recommend taking your measurements (chest, waist, bust, hips) and checking them against our detailed Size Guide to find your best fit. For a compression fit, you can stick to your measured size, or size up for a more relaxed feel.
The size guide is accessible via the "Size Guide" button on every product page, displaying measurement tables for both men and women.
To preserve performance, stretchability, and comfort, wash in cold water with a mild detergent, wash with similar synthetic fabrics, avoid using fabric softeners, and air dry or tumble dry on low. Do not iron directly on graphics or labels.
Shipping
Delivery timelines vary depending on your shipping address. Once your order has been handed over to our courier partner, we will email you a tracking link to check the live status of your shipment.
Yes, we ship to most locations and postal codes throughout India. You can enter your PIN code on the checkout page to confirm delivery availability for your specific area.
Once shipped, tracking updates are sent via email. You can also view details of your shipments by logging into your My Account dashboard and visiting the "Track Order" link in the footer or the "Orders" page.
Returns & Exchanges
Please refer to our Returns & Exchanges policy page for details on eligible items, return guidelines, and full terms.
Yes, we support exchanges for sizing adjustments. Please refer to our Returns & Exchanges policy page to initiate a replacement request.
You can request returns or exchanges directly through your My Account orders area or by contacting our customer support team as instructed on our Returns & Exchanges page.
Once your returned shipment is received at our facility and passes our inspection process, we will process the refund to your original payment method. Please refer to our Returns & Exchanges policy page for estimated processing times.