PRIVACY POLICY

This Privacy Policy describes how Zerothin and Gargi Enterprises ("we", "us", "our") collect, use, process, and protect the personal information of customers visiting or purchasing through our e-commerce store. We are committed to safeguarding your personal data in accordance with applicable privacy standards.

1. Information We Collect

When you visit our store, create an account, register for our newsletter, or make a purchase, we collect certain personal details required to facilitate your transaction. This includes:

• ✓ Customer Details: Name, email address, phone number, billing address, and shipping address.
• ✓ Account Credentials: Username and account preferences if you register a customer account.
• ✓ Order History: Information about the products you purchase, transaction details, and order status.
• ✓ Newsletter Subscription: Email address submitted voluntarily through our newsletter form.

2. How We Use Information

We use the information collected for specific, legitimate business purposes, including:

• ✓ Processing, validating, and fulfilling your activewear orders, including shipping and delivery.
• ✓ Managing customer accounts and dashboard functionalities.
• ✓ Communicating with you about your order status, payment status, and customer support enquiries.
• ✓ Sending newsletter updates if you have opted in (you can unsubscribe at any time).
• ✓ Ensuring website security, preventing fraudulent transactions, and meeting legal or accounting obligations.

3. Cookies

Our Website uses cookies to ensure basic e-commerce functionalities operate correctly. These cookies are required for:

• ✓ Remembering items added to your shopping cart as you browse.
• ✓ Maintaining active customer login sessions when navigating pages.
• ✓ Processing secure checkouts and storing general site display preferences.

You can choose to disable cookies through your browser settings, but doing so may prevent certain e-commerce and cart functions from working properly.

4. Payments

When you complete a purchase, your payment transaction is processed securely through our configured third-party payment gateways. Zerothin does not directly store, view, or retain complete credit card numbers or raw payment-card authentication information on our servers. Processing of your financial transaction is subject to the security standards of the payment provider.

5. Sharing of Information

We do not sell or lease customer information. We only share customer data with relevant service providers necessary to operate the e-commerce store, including:

• ✓ Payment gateway providers processing checkouts.
• ✓ Courier and shipping partners executing the delivery of products to your address.
• ✓ Web hosting and server infrastructure providers maintaining our online store operations.

6. Data Retention

We retain your personal details only as long as reasonably necessary to fulfill the purposes for which they were collected, such as managing active customer accounts, delivering orders, complying with statutory tax and accounting laws, and resolving any potential dispute. Specific retention policies are subject to final terms once store procedures are fully finalized.

7. Data Security

We implement reasonable administrative, technical, and physical security measures to safeguard customer information against unauthorized access, loss, alteration, or misuse. However, please note that no internet transmission or electronic storage method can be guaranteed as 100% secure, and we cannot guarantee absolute data security.

8. Customer Rights

You may have rights regarding access, correction, or deletion of your personal data, subject to local regulations and laws. Registered customers can update their billing, shipping, and account details by logging into the My Account dashboard at any time. For other requests, please contact our support team.

9. Children's Privacy

Our Website and products are intended for general audiences. We do not knowingly collect or maintain personal information from children without appropriate parental oversight. If we discover that personal data of a minor has been collected unintentionally, we will take steps to remove it.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our store operations, plugins, or legal regulations. The latest version will always be published on this page, and your continued use of the Website constitutes acceptance of the updated terms.